Last month, a tweet by Yesenia Perez-Cruz, Senior Designer at Vox Media, caught my eye. Her tweet asked what seemed like a simple question: I see an abundance of articles about how designers can make developers lives...
Let’s consider what we expect when we engage with a brand… A functional product. Respectful customer service. Honest communication. Sound familiar? Seems safe to say we don’t go into a transaction hoping for a substandard outcome….
